How to Place an Order
1. Place your Order
Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’;
2. Complete the Order Form
Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’.
3. Payment
After confirming your Order, you will be automatically taken to the Payment page.
ELEGANCE AND GRACE ONLINE SITE TERMS
To purchase products from Elegance And Grace, you must first register your personal information. Registration and/or use of the Elegance And Grace Online Site constitutes acceptance of this Agreement by you, and shall accordingly apply as between the Company and yourself.
Online Registration
To register to buy products, you will be required to provide us with your personal information including payment details and your South African delivery address and contact information to enable us to verify who you are and deliver any products that you have bought.
Security
The Company will endeavor to ensure that your personal information and/or Credit Card details are protected as they travel over the Internet. Given the current state of Internet technology however, there is no guaranteed secure transmission of data over the Internet. Therefore, the Company cannot guarantee the absolute security of any information you transmit to us or which the Company transmits to you.
Pricing
Subject to availability, the price you pay for products will be the price shown on the Elegance And Grace Online Site on the date that you pay for such products.
Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations. Time-based pricing is only available during the times and dates stipulated on the Site.
The price of each product is the price displayed on the Elegance and Grace Online Site. In the event of a Product being on special, this price will be displayed. All prices are quoted in South Africa Rand (ZAR). Delivery costs are calculated, taking into account the area of delivery as well as the weight and product dimensions of each Product being delivered and are quoted separately.
Whilst all precautions are taken by the Company to provide the correct pricing on this Site, in the event that an error does occur, the Company will make every effort to contact you to cancel the purchase and provide a full refund for the original amount paid. As such the Company will not be obliged to provide you with the affected Product at such incorrect price.
Free delivery promotions are limited to website orders only.
Payment
Prior to delivery of the Products to you, the Company shall be entitled to debit the Credit Card supplied by you on acceptance of your order should you be paying with a Credit Card.
Should you pay for the Products via EFT the Products will only be delivered to you once your payment has cleared in the Company’s bank account and is reflected as a payment on the Company’s bank statement within 3 working days of date of the placement of your order.
In order to protect our interests as well as yours, the Company may scrutinize transactions to prevent attempted fraud. A transaction may be refused if the Company is not satisfied that it is legitimate.
No other method of payment, including gift vouchers, will be accepted by the Company in respect of the purchase of Products on the Elegance And Grace Online Site.
Stock Availability
The Company cannot always guarantee the availability of stock. If we are unable to supply each and every Product ordered or in the quantities ordered, you nevertheless agree to accept delivery and make payment for the items correctly delivered. Stocks of all goods on offer are limited. The Company shall use its reasonable efforts to discontinue the offer as soon as stock is no longer available.
Under no circumstances will the Company be liable to you for failing to supply Products ordered by you if the shortage of stock or capacity is due to circumstances beyond the Company’s control. In such circumstances, the Company will take reasonable steps to inform you of the shortage of stock or capacity as soon as it is practicable to do so.
Confirmation of Orders
Orders placed on the Elegance And Grace Online Site constitute your offer to purchase Products subject to this Agreement. Your offer is deemed to have been accepted by the Company when payment is received from the issuing bank in the case of payment via Credit Card, or when your payment reflects on the Company’s bank statement in the case of payment via EFT. Failure by the Company to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.
Risk and Ownership
Risk in the Products shall pass to you upon delivery of the Products at the delivery address chosen by you. Until payment is received in full for any goods sold, ownership in the Products shall remain with the Company and such Products shall be returned and/or surrendered to the Company following receipt of a default notice from the Company.
Agreement of Sale
An agreement of sale in respect of a Product between the Company and you can only come into effect if and when a Credit Card authorization is received by the Company from the issuing bank or when the Company’s bank statement reflects your payment via EFT, and the order has been invoiced. The Company reserves the right to:
- Refuse to accept and/or execute an order without giving any reasons, and
- Cancel orders in whole or in part in its sole and absolute discretion.
Warranties
To the extent that the Products are altered contrary to the instructions, or after having been delivered to the delivery address stipulated by you the Products or property in which the Products are installed have been subjected to misuse or abuse, the Company and/or manufacturer of the Products will not be obliged to honour any warranties applicable to such Products.
Warranties do not apply to ordinary wear and tear. Warranties do not apply to any products currently listed on the site.